Marketplace terms

1. Your agreement and account

Loudspace is operated by Aurova, Inc. (“Loudspace,” “we,” or “us”). By accepting these terms, you agree to them on behalf of yourself and any organization you are authorized to represent. The Content, Asset Safety, and Payments and Refunds policies form part of this agreement. The Privacy Notice explains our data practices.

You must be at least 18, located in the United States, and legally able to enter this agreement. Provide accurate identity and organization details, protect your login, and promptly report unauthorized access. You are responsible for actions you authorize through your account. You may not impersonate another person, evade sanctions or account restrictions, or misrepresent ownership or authority.

2. What the marketplace provides

Loudspace provides discovery, inquiries, campaign orders, review, payment coordination, and recordkeeping. Sellers supply the advertising placement; advertisers supply their brand, campaign instructions, and approved creative. A placement does not transfer ownership of the underlying person, vehicle, aircraft, property, domain, account, or other asset. Sellers remain independent and responsible for fulfillment; a booking does not create employment with Loudspace.

A lawful advertising surface may be offered whether conventional or unusual. Listings require evidence appropriate to the asset, accurate reach claims, legal authority, and safe installation. Review is a check against available evidence, not a guarantee of legality, identity, safety, audience size, or results.

3. Campaign formation and performance

An inquiry is a request to discuss a campaign. A seller’s versioned offer states the placement, dates, price, fees, deliverables, proof requirements, restrictions, cancellation rules, and review window. Buyer acceptance reserves that offer; performance obligations begin when payment is confirmed and any stated prerequisites are satisfied. An unpaid reservation may expire. Superseded or expired offers cannot be accepted.

Only the exact approved creative may be installed or displayed. Sellers and Loudspace review the creative. A changed file, material claim, destination, placement, or schedule requires renewed agreement or review as appropriate. Human participants must give their own campaign-specific consent. Sellers must preserve performance evidence and meet the accepted order’s requirements. Reach estimates are not guaranteed results unless a specific measurable commitment is expressly included in the order.

4. Rights and responsibilities

You must own or obtain the rights required for trademarks, creative, likenesses, copyrighted material, locations, installation, and performance. You grant Loudspace a non-exclusive license to host, process, reproduce, and display material you submit as necessary to operate, promote your listing within the marketplace, review, fulfill, and document your campaign. Private verification documents and private campaign files are not licensed for unrelated public promotion. You retain ownership of your material.

Do not use the service for unlawful, deceptive, coercive, unsafe, or infringing activity. Do not circumvent platform payment, review, or fees for a campaign introduced through Loudspace. Each party is responsible for its representations, rights, taxes, and work, and for losses caused by its breach or unlawful conduct to the extent applicable law permits.

5. Payments, cancellations, and disputes

Stripe processes payments. The seller pays Loudspace’s 5% platform fee plus actual Stripe processing costs, as described in the Payments and Refunds policy. A scheduled seller transfer is not escrow, a bank deposit, or insured custody. Payout release requires the campaign’s approval and proof conditions. Disputes, refunds, legal restrictions, or missing evidence may delay or reverse a transfer.

Use the campaign record and contact form to raise fulfillment or billing problems. We may review records and determine platform remedies under the order, including corrections, refunds, or account action. This does not remove your rights to seek an independent legal remedy or pursue a payment-system dispute.

6. Account action, service limits, and changes

We may restrict content, listings, campaigns, payments, or accounts when reasonably necessary to investigate fraud, enforce these terms, protect people, comply with law or payment requirements, or respond to a material breach. Affected users may request review under the Reporting and Appeals policy. Account closure does not erase completed orders, fees already earned, disputes, or legally required records.

We aim to provide a reliable service but do not promise uninterrupted availability, a particular sales volume, audience response, or perfect detection of wrongdoing. Each party remains responsible for obligations imposed by applicable law; nothing here excludes liability or remedies that cannot lawfully be excluded. These terms impose no mandatory arbitration or class-action waiver.

Material changes apply prospectively and are published with a new version and effective date. We request acceptance of a new version before new transactions where required. An existing order retains the terms recorded when accepted unless the parties agree to a change or mandatory law requires otherwise. Contact Aurova, Inc. through Loudspace contact for account, contract, or legal requests.